Comments on: AZ511 Could Use Some Help Delivering the 411 http://editweapon.com/az511/ Professional product designer / fixer constantly striving to make the cow more purple-er so the sneezers keep sneezin. Mon, 06 Sep 2010 09:40:15 -0500 http://wordpress.org/?v=2.8.6 hourly 1 By: Editweapon http://editweapon.com/az511/comment-page-1/#comment-272 Editweapon Wed, 20 Aug 2008 14:41:44 +0000 http://Editweapon.com/?p=100#comment-272 > Usability seems really simple My goal with every design is to get to "Duh, of course that's what it should be called / of course that's where it should go / of course that's what should happen next." AND THE RESULT SEEMS OBVIOUS WHEN YOU GET THERE. But the road to Duh is hard, laborious work. PS - Should I write a post called "The Road to Duh" > Usability seems really simple

My goal with every design is to get to “Duh, of course that’s what it should be called / of course that’s where it should go / of course that’s what should happen next.” AND THE RESULT SEEMS OBVIOUS WHEN YOU GET THERE.

But the road to Duh is hard, laborious work.

PS – Should I write a post called “The Road to Duh”

]]> By: Joe Manna http://editweapon.com/az511/comment-page-1/#comment-269 Joe Manna Mon, 18 Aug 2008 21:43:45 +0000 http://Editweapon.com/?p=100#comment-269 I enjoyed that review. Usability seems really simple, yet so overlooked; why would the State do that? I mean its not like there is a lack of Web development firms out here... I resort back to my social media roots, and I suggest the AZ511 Web site could just downsize into a Twitter feed, a blog and maybe a Google Maps Mashup. I was shocked to see the navigation on that site, too. ::Same Reaction:: ~Joe The IVR is HORRIBLE when I called AZ511. If customers (ahem, citizens) need to yell into their phone just to discover if a road is closed for never-ending construction; the State is doing something wrong. I enjoyed that review. Usability seems really simple, yet so overlooked; why would the State do that? I mean its not like there is a lack of Web development firms out here…

I resort back to my social media roots, and I suggest the AZ511 Web site could just downsize into a Twitter feed, a blog and maybe a Google Maps Mashup.

I was shocked to see the navigation on that site, too. ::Same Reaction::

~Joe
The IVR is HORRIBLE when I called AZ511. If customers (ahem, citizens) need to yell into their phone just to discover if a road is closed for never-ending construction; the State is doing something wrong.

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